Keep everyday admin moving
Explore first drafts of routine replies, meeting summaries and repeatable checklists, with a person reviewing the result.
For small and medium businesses
Start with the work that keeps piling up.
A useful starting point is a task you already understand. I can look at how it works today, where a tool might help and what your team needs to check.
Talk through a task with PaulSome useful places to begin
These are examples to discuss, rather than fixed service packages.
Put your process into words
Turn the way your team does a job into instructions someone else can follow and test.
Help people use the tools
Work through relevant examples with your team, including what to ask, what to check and when to stop.
Before the conversation
Choose one repeated task, describe who does it and note what makes it difficult. Bring a fictional example rather than customer or employee information.
Read about the approachWhat would you like to make easier?
Start with one task from your work or everyday life.